Why does your business need an eCommerce website?
eCommerce, also known as electronic commerce or internet commerce, refers to the buying and selling of goods or services using the internet, and the transfer of money and data to execute these transactions. eCommerce is often used to refer to the sale of physical products online, but it can also describe any kind of commercial transaction that is facilitated through the internet.
Here we are giving you the most common reasons:
- Worldwide Market: Having an eCommerce website designed will allow you to reach out and offer your products and services to customers around the world, regardless of the distance.
2. Accept Payment: One of the great advantages of online invoice payment is that the payment is quick and hassle-free. One can easily make a payment sitting comfortably at home or office using debit or credit cards to make payments.
3. Open All Hours: Customers will enjoy the round-the-clock convenience of being able to purchase what they want and when they want it, and you won’t lose out on sales with an online shop that is open 24 hours a day, 7 days a week, compared to regular store hours.
4. Influence Purchases: Having your products showcased on a website will increase the chance of sales as you will be to show customers why your product is right for them. Setting up your online store now will give you a competitive edge over those who have not yet embraced the world of eCommerce, in an age where customers are constantly looking for the quickest and easiest ways to purchase what they need.
4. More Convenient: These days customers are appreciating the convenience of online shopping more and more. Rather than spending hours searching in physical stores, people are now making purchases over the Internet.
5. Customer Support: Naturally, when the customer is happy with your service, he will stick back with your brand and will not shift to competitors. This in itself is a big plus point for the company as customer retention is far cheaper than customer acquisition.
6. Delivery Option: Nowadays, it is not enough to simply have a great product. How it gets to the customer and in what condition also plays a huge role in customer satisfaction. If your customers are happy with the service that they experience, they will most likely come back for more future transactions.
8. Mobile Friendly: Let’s face it, desktop computers are no longer flying off store shelves like they used to. Mobile devices now account for more than half of all e-commerce traffic. This means that customers first introduction to your store will likely be with their mobile device, so it’s critical to make a good impression at this stage.